Measuring your customer’s experience, satisfaction, and interaction with your brand or product means that you can be one step ahead of your competitors. Customer Relationship Management (CRM) and Customer Experience services from Jacobsons allow for far more than just data monitoring and analysis; we can help you to construct a clear strategy of intent to attract new customers and retain existing clients in today’s ever-evolving digital world.
With 30 years experience of data-driven marketing and a 60-member strong team, Jacobsons have the expertise to guide you in Customer Experience Management (CEM) and Customer Relationship Management (CRM) and provide the resources which your business needs to excel.
Panacea, the publisher of Business Traveller, has unrivalled knowledge and experience in the business travel sector globally, as well as in the meetings and incentives industry. See panaceapublishing.com for full details.